Full payment on purchase through Etsy.
I offer trackable shipping as standard however, some countries do not share shipping in-depth, only departure and arrivals of packages. (France is one such country).
I do not replace items lost in post, so if you would like to me to add postal insurance, please contact me to arrange before purchase.
I will only refund items that have been broken or damaged in transit. The seller must return the product within 7 days of notifying me of the damage and all return postage charges are the buyer responsibility.
Lost packages: these are resolved in various ways on a case by case basis while I strive to ensure the happiness of my customers.
Change of heart/others purchasing same item: There is no refund for change of heart or in the case of item already being purchased by another. Please check and think carefully before purchase.
Please contact for wholes details